Privacy Policy

SAROVAR EXPORTS operates the BESTIE BEANS CAFE mobile application. This Privacy Policy explains how we collect, use, and protect information when users order food through the App.

Effective Date: 26 August 2025 Platforms: Google Play & Apple App Store

1. Information We Collect

When you use the App, we may collect the following information:

  • Personal Information: Name, student/employee ID (if applicable), email, phone number.
  • Order Data: Food items ordered, order history, payment method, and transaction details.
  • Device & Usage Information: Device type, operating system, IP address, and app usage statistics.

2. How We Use Your Information

We use the collected information to:

  • Process and manage food orders.
  • Facilitate payments and provide receipts.
  • Improve operations and customer experience.
  • Communicate with you regarding order status, offers, and updates.
  • Ensure account security, fraud prevention, and compliance with laws.

3. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Staff: To prepare and fulfill your food orders.
  • Payment Providers: To process transactions securely.
  • Service Providers: For hosting, analytics, and customer support.
  • Institution Authorities (if applicable): For operational and administrative purposes.
  • Legal Authorities: When required to comply with applicable law.

4. Data Security

We implement appropriate technical and organizational measures (such as encryption and secure servers) to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request deletion of your data (subject to legal or institutional requirements).
  • Withdraw consent for optional features like location services or push notifications.

6. Third-Party Services

The App may use third-party tools (e.g., payment gateways, Google services, Apple services). These providers have their own privacy policies, and we are not responsible for their practices.

7. Children’s Privacy

Our App is not intended for children under the age of 13 (or as required by local law). We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the App with the updated “Effective Date.” Continued use of the App indicates your acceptance of the updated policy.

9. Contact Us

SAROVAR EXPORTS
Email: sarovarex@gmail.com
Phone: +91 97441 72747
For any privacy-related questions or requests (access, correction, deletion), please contact us via the email above.